Refund Policy for Categories U4 to U12
Official Start of Season
Fourteen (14) days before the first session of each program in the current year, the season is declared started and official. The following policies apply to categories U4 to U12:
Refund Before the 3rd Week of Activity:
- U4 to U7: A full refund will be granted, excluding a $50 fee for affiliation and administration costs incurred by Soccer Canada, Soccer Québec, the Association de Soccer de la Rive-Sud, and the club, if requested before the start of the 3rd week of activities.
- U8 to U12: A full refund will be granted, excluding a $75 fee for the same affiliations, if requested before the start of the 3rd week of activities.
Refund After the 3rd Week of Activity and Before June 23:
- U4 to U7: A 50% refund will be issued, minus the $50 affiliation fee.
Example: If the fee is $250, the calculation is: Refund = (250 - 50) / 2 = $100 - U8 to U12: A 50% refund will be issued, minus the $75 affiliation fee.
Example: If the fee is $325, the calculation is: Refund = (325 - 75) / 2 = $125
Refund After the 3rd Week of Activity and Before June 23:
- After June 23, consumer protection laws will apply, excluding any fees charged for the ongoing program. The calculation of the refund is based on the following criteria:
Refund Calculation
The refund will be calculated from the initial service amount, minus the following fixed fees:
Affiliation Fees:
- U4 to U7: $50
- U8 to U12: $75
- Registration System Fees: 5% of the total amount paid
- Uniform Costs: $30 for uniforms received
- Pro-rated Cost for Activities: Based on the total number of weeks of activities occured
- Cancellation Penalty: 10% of the remaining balance or $50, whichever is lower
Note: Players in the U4, U5, and U6 Timbits categories must return only their shirt to qualify for a reimbursement.
All refund requests must be submitted in writing. Please direct your requests to either the administrative team at paiement@soccerst-hubert.com
Refund Policy for Categories U13 to U21
The following policies apply to players in the U13 to U21 categories across all leagues. Starting from the U13 category, fees will now be classified as team fees rather than individual player fees. Teams will be formed based on the number of registrations per team, rather than during a development phase. By registering, players accept the responsibility to commit to their team for the entire season, as well as to pay their fees; their absence may hinder another player’s opportunity to participate.
Payment Requirement
- Competitive players: 50% of the annual fee must be paid prior to the first game. This fee is non-refundable.
- Local League Players: 100% of the total fee must be paid 7 days before the first activity. A full refund will be granted, excluding a $75 fee for affiliation and administration, if requested before the start of the 3rd week of activities.
After the 3rd week and before June 1, a 50% refund will be issued, minus the $75 affiliation fee.Example: If the fee is $355, the calculation is: Refund = (355 - 75) / 2 = $140
Refund Timeline
- No Refunds After June 1: Refund requests will not be accepted after June 1st. We encourage players and parents to carefully review their commitments before this deadline
Written Requests
- Refund Requests: All refund requests must be submitted in writing. Please direct your requests to either the administrative team at paiement@soccerst-hubert.com or our Sporting Director at ds@soccerst-hubert.com.
No Reimbursements for Statistics
- Player or Team Standings: No refunds will be given for player or team statistics recorded during the season, including personal stats or current standings. These statistics are part of the registration process, and participants must accept the team’s performance, which is not eligible for a refund.
Injuries
- Injury Considerations: Refunds will not be provided for injuries incurred on the field after the third game. It is important to recognize that playing soccer at these levels involves inherent risks, including injuries. Therefore, the club is not responsible for any injuries sustained during the season.
Vacations or Absences:
- The Club de Soccer St-Hubert is not responsible for any player absences due to vacations, personal leave, or participation in external try-outs during the season. Attendance at team activities is at the player's discretion, and any absences will not be grounds for rebates or reimbursements.
Disciplinary Actions
Please note that if a player, parent, or member of the club is suspended for disciplinary reasons or for violating Club and/or League rules and policies, no refunds or credits will be issued. Any player, parent, or member summoned for a hearing before the discipline committee, is found guilty and fined by the Soccer Québec discipline committee and will be required to pay the fine before being allowed to participate again.
The St-Hubert Soccer Club reserves the right to automatically suspend, without prior notice, the player passport of any player whose payment, or any part of it, is not made by the due date as per the agreed payment methods. It is the parent's responsibility to carefully check the payment dates. This policy also applies to all players with outstanding balances owed to our club or any other affiliated club.
Cancellation Rights
CS St-Hubert reserves the right to cancel or modify any activity (including location, schedule, number of classes, and pricing) if the number of participants or volunteers is insufficient or in the event of unforeseen circumstances. In such cases, members will receive a full refund if the cancellation occurs before the start of the season. No refunds will be issued for practice sessions canceled due to circumstances beyond the club's control.
Refunds requested due to the correction of inaccurate information submitted during registration will incur system fees. Players who are deemed ineligible to participate because of false or incorrect information provided will not be eligible for refunds once the season has started. It is the responsibility of the registrant, whether a parent, guardian, or player, to ensure that all information provided is accurate. By completing the registration, you confirm that the details submitted are correct and acknowledge the consequences of providing false or inaccurate information.
